Many employers appear to believe that Gen Z and even some Millennial employees are less tech savvy than they might be. It’s an assumption that’s leading to a sense of ‘tech shame’.
Younger workers may have grown up with Snapchat, TikTok, and Minecraft, but they aren’t always prepared to adapt to the workplace.
According to a recent study, one in every five employees aged 18 to 29 feels judged when they encounter technical issues at work. This compares to only one in every 25 employees aged 40 and up.
The solution could be better training for the entire team, not just younger colleagues and new hires. Some Millennials may have begun their careers during the pandemic. That means they will have never worked in anything other than a digital environment. Particularly if they work remotely or in a hybrid capacity.
In addition to filling any skill gaps, whole-team training can give young employees a much-needed confidence boost.
Another factor to consider is the availability of tools and devices for your team, especially if they are working remotely.
Younger workers may be less likely to speak up if they are struggling because they have less available income to spend on home office equipment.
Simply checking in with employees, especially if they are not in the office, can have a significant impact on their engagement, productivity, and confidence. Find a way to resolve any issues, big or small, and you’ll notice a positive shift in the entire business.
If you need advice on tech shame or assistance with training, increasing efficiency, or locating equipment, we’re here to help. Just get in touch.