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IT Consulting Services & Support
IT consulting services and support are pivotal in aligning a business’s technology strategies with its overarching goals. TCB ensures businesses understand their IT needs and are equipped to carry out system implementation plans. Our advisory services encompass strategic, architectural, operational, and implementation planning. Additionally, these services facilitate the creation of comprehensive IT strategies that propel digital and technological transformation that aligns with a company’s objectives. With strategic IT consulting companies can automate operations, optimize software portfolios, and implement cutting-edge technologies, thereby transforming IT challenges into a competitive advantage.
Primary Challenges
IT consulting services support plays a vital role for small and medium-sized businesses.
- IT is not the core competency of many businesses and trying to tackle all IT challenges internally can be expensive and divert attention away from critical operational needs. This is particularly true when it comes to scalability and efficiency in managing fluctuating IT needs.
- Many businesses often face challenges in maintaining a consistent balance between their IT requirements and budget constraints, especially during peak periods when demands surge.
External IT support services like those offered by TCB can help resolve these issues by providing specialized support when IT challenges threaten to disrupt business operations. By engaging knowledgeable IT consultants like those at TCB, businesses can remain secure and efficient without overspending or sacrificing valuable resources. TCB empowers businesses to succeed at IT and ensures that they can focus on their primary operations without worrying about the complexities of IT management and cybersecurity.
What Types of IT Consulting Services Does TCB Offer?
IT consulting services offer an all-encompassing suite to aid businesses in maintaining pace with the rapidly evolving IT landscape. Core IT consulting services include:
IT Strategy & Planning
Assisting with creating a detailed strategic IT plan that aligns business goals with short and long-term action plans. Key services include:
- Assessing the current IT environment and ensuring effective IT governance
- Planning strategic IT initiatives to reach client goals
- Outlining high-level IT strategy and assisting with implementation
- Determining time and resource investment estimates for each initiative
- Prioritizing IT initiatives by value and importance
IT Budgeting
Developing a realistic budget of projected costs that accounts for available client resources to deliver the most optimal IT package that adds the most value to our customer’s organizations.
IT Assessments
Comprehensive review of current hardware and software infrastructure to identify opportunities to improve efficiency, security, compliance, while reducing costs. Assessment areas include:
- IT policies
- Server & network infrastructure
- Cloud and data storage infrastructure
- Business applications
IT Operations Consulting
Building sustainable IT capabilities to support business goals and operations. This includes:
- Diagnosing and troubleshooting areas where IT operational inefficiencies exist
- Analyzing existing IT infrastructure including hardware, software, & service providers
- Building an IT change management practice
- Establishing development infrastructure
- Enhancing IT and network infrastructure security
- Developing ways to increase efficiency and speed while reducing cost of IT operations
IT Project and Program Management
Coordinating activities within one or multiple IT projects to accelerate project workflow and achieve quality results.
- Outlining project(s) life cycle and identifying overlap to create operational efficiencies
- Ensuring that initiatives stay within allocated IT budget
- Managing communications between teams to ensure cohesive progress
- Maintaining project delivery schedules
IT Outsourcing
Implementing IT initiatives and functions that exceed client’s resource limitations. These initiatives include:
- Software development
- Managing analytics and reporting
- Cloud migration and development
- IT infrastructure support
- Help desk outsourcing
- Cybersecurity
IT Infrastructure Management
Ensuring stability of IT infrastructure while also allowing IT initiatives to stay flexible to adapt to modernization. These services include:
- Monitoring networks, servers, data centers, and cloud services
- Performing root cause analysis to prevent IT problems
- Troubleshooting IT problems when they do occur
- Auditing IT infrastructure security
- Managing help desk
IT Support Helpdesk
Repair IT problems with a remote computer support and services team.
IT Procurement
Sourcing upgraded hardware, software, and device solutions to meet business needs at the best prices.
Security Risk Assessments
Comprehensive cybersecurity assessments to identify and mitigate risks, threats, and vulnerabilities to protect network & client data.
Governance, Risk, & Compliance
Compliance-readiness risk assessments, gap analysis, remediation planning, and audit preparation to successfully align IT frameworks with infrastructure and organizational strategy.
Cloud & Data Migration Services
Development of cloud migration strategies, evaluating cloud providers, calculating costs, and implementing a plan for successful cloud migration projects.
Business Continuity & Disaster Recovery (BC/DR)
Formulation of BC/DR plans that enable smooth business operations during crises.
Virtual CIO (vCIO)
Provision of short- or long-term IT executive to support with IT strategy, operations, and leadership. A vCIO is a cost effective but powerful alternative that can help establish priorities and manage IT operations.
Mobile & Web Custom Application Development
Custom application development to efficiently automate complex processes and promote internal and external business systems integration.
Application Implementation
Planning and implementing business software, analyzing business needs, deciding between a platform-based and custom solution, training end users, and providing software support and maintenance.
Application Modernization
Increasing business value of existing apps, analyzing cost of ownership, migrating apps to the cloud, replatforming, re-architecting, code refactoring, and redesigning user experience.
Application Support
Updating functional capabilities, monitoring app performance, resolving incidents, planning and performing application modernization activities, auditing and patching app security.
Network Support
Providing 99.99% uptime, faster load times, secure network infrastructure with monitoring, management and disaster recovery services.
M&A Due Diligence
Assisting with auditing and evaluating technological risks and opportunities that come with new private equity investment.
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What To Expect from TCB IT Consulting
At TCB IT Consulting, we go beyond the traditional IT services to tailor strategic solutions that perfectly align with your business objectives. Our team of IT experts and vCIOs work collaboratively with your organization, pinpointing key issues and upcoming initiatives to ensure your business keeps pace with the ever-evolving IT landscape. We offer comprehensive strategy and planning services, including the formulation of a strategic technology roadmap, where we scrutinize your current legacy technologies as well as emerging solutions before selecting the most beneficial for your specific needs. Subsequently, we execute this roadmap and clearly delineate the optimal path forward for your business. Unlike many other information technology consulting firms, our value lies in our bespoke approach that caters to your unique challenges and ambitions.
TCB IT Consulting Approach
For over a decade, TCB has been helping businesses improve and modernize their IT strategies. Our effective approach to IT consulting hinges on four core stages:
- Analysis: IT consulting advisors examine your existing software solutions and their usage to identify potential workflow and automation issues.
- Strategy: A roadmap is designed to help your business utilize the latest technologies and streamline your software infrastructure while taking into account critical software and employee KPIs.
- Performance: By collaborating closely with clients, our experts can scrutinize your workflows and track performance to discover and eliminate any issues.
- Improvements: Upon reaching the set goals, our IT consultants and software engineers provide recommendations for future improvements and assist with their implementation.
By partnering with a forward-thinking IT consulting service provider like TCB, businesses can ensure their IT infrastructure is scalable, robust, and aligned with their unique objectives.
Primary Benefits of TCB IT Consulting
IT consulting services offer businesses a plethora of advantages, not just in terms of expert guidance, but also in cost-effectiveness, time efficiency, and security improvements. Engaging IT consultants like TCB can bring several key benefits to your organization:
IT consultants bring specialized skills and in-depth knowledge about current solutions, tools, and capabilities that your organization requires in addition to supplementing the generalized skills of many in-house IT staff.
TCB consultants can be engaged quickly and require minimal time to get up to speed which can accelerate project completion due to our relevant experience and effective tools.
TCB consultants can often complete projects using fewer resources than an in-house team. We provide accurate upfront cost estimates and can be disengaged once the project is complete, which can lead to significant savings.
TCB consultants share expertise and provide training when engaging with internal IT specialists which enhances their skills.
IT consultants can identify and resolve security threats in your systems and establish processes and protocols for improved ongoing protection.
By taking over specific projects IT consultants can free up your in-house IT team to focus on core business functions and priorities which can lead to increased productivity.
TCB IT consultants bring more than technical expertise – we also introduce proven, repeatable processes which are passed onto your team via IT playbooks and technology training.
With our toolkit of best practices and vast experience, TCB IT consultants bring a fresh perspective to your technology environment. We identify overlooked issues and make recommendations about improving or replacing legacy technology systems and practices.
In essence, partnering with an IT consulting service like TCB’s offers immediate access to a vast pool of expertise, enabling your business to leverage proven best practices and efficient processes honed from extensive experience across hundreds of businesses.
How TCB Can Help Improve Business Processes
TCB provides a multitude of services to significantly enhance enterprise operations and deliver better results through smart automation and analytics. We offer a comprehensive transformation of crucial cross-departmental business areas:
TCB can help in establishing an integrated system that brings together all business management functions and fosters seamless communication and coordination.
TCB can assist in setting up controllable product flows and demand-driven supply planning to streamline your supply chain operations.
We can enhance accuracy and time-efficiency in the management of financial processes which enable a quicker and more reliable financial decision-making process.
TCB can create a digital environment to efficiently oversee operational workflows, facilitating process improvement and efficiency.
We offer solutions for effective planning and utilization of enterprise assets that ensure you get the maximum return on your asset investments.
TCB can put together tools to build personalized customer experiences, thereby enhancing customer satisfaction and loyalty.
We provide solutions for facilitating daily HR administration and enabling employee self-service, making HR tasks more streamlined and less time-consuming.
TCB can operationalize enterprise data for business decision-making, ensuring that your company makes data-driven decisions.
In essence, TCB offers a comprehensive suite of services to improve various facets of your business processes to ensure increased productivity, efficiency, and profitability.
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Industries TCB Provides IT Consulting For
TCB provides it consultation services that span a wide range of industries. Each IT strategy we create is unique and custom-tailored to the specific needs and nuances of each industry. We leverage our knowledge of industry commonalities to quickly understand possible regulations, address business challenges, and consider the target audience. The less time we spend on initial research, the faster we can bring real value to our clients. The industries we serve include:
TCB aids healthcare providers in managing and securing patient data, improving care delivery, and ensuring compliance with health regulations.
We provide IT solutions to streamline manufacturing processes, improve supply chain efficiency, and enhance product quality.
TCB helps these industries enhance their logistical operations, improve fleet management, and streamline delivery systems.
We offer services to manage complex data, optimize operations, and ensure regulatory compliance in the oil and gas sector.
TCB assists retail product sellers improve customer experience and inventory management in addition to strengthening e-commerce operations and infrastructure.
TCB provides robust IT solutions for financial institutions to securely manage transactions, enhance customer service, and ensure compliance with regulatory agencies.
TCB assists different professional service providers by improving their current IT infrastructure which enhances client management, service delivery, and operations.
TCB provides IT consulting to manage telecom companies’ networks, modernize their service delivery, and enhance their overall customer experience.
Why Choose TCB Inc.
TCB Inc. is an excellent provider of IT consulting services due to its core focus on its people, purpose, and processes. We bring a wealth of experience that leverages cutting-edge technologies across multiple disciplines. Some of the reasons why choosing TCB Inc. is beneficial include:
TCB’s focus is to simplify technology processes and optimize client security while reducing clients’ budget spend and staying ahead of changing technology.
TCB Inc. utilizes tested delivery methods to ensure communications are clear and strategy is implemented in a timely fashion. Our premium software and hardware tools guarantee consistent results and ensure customer goals are attained.
TCB stays up to date with rapidly changing tech trends and implements these technologies where they make sense to enhance our clients’ IT infrastructure and help our clients attain their goals.
TCB Inc. utilizes an experienced team of IT consultants, solution architects, account managers, field technicians, and cybersecurity experts that are committed to prioritizing client needs. This team supports all stages from problem identification to solution implementation.
TCB Inc. has successfully managed software implementation and digital transformation projects while navigating regulatory and compliance requirements across 30+ industries.
TCB uses layered security controls to safeguard our clients’ IT infrastructure and data all while adhering to standards established in ISO 9001 and 27001 guidelines.
We deliver tangible business value as early as possible by offering an iterative approach to long-term transformation initiatives.
TCB Inc. utilizes a pricing model tailored to the nature of the consulting service – either fixed price for time-bound services with defined deliverables or time & material for long-term involvements with flexible service scopes.
TCB Inc. helps companies navigate the vast and growing IT landscape to make smart investments in areas with real profit potential.
The company provides a full-service package for IT projects, planning, designing, implementing, and continuously supporting changes envisaged in the IT strategy, ensuring a smooth transition to an optimized IT infrastructure or digitally transformed processes.
TCB Keeping Up with the Latest Tech
TCB is committed to staying abreast of the latest technological advancements to help its clients thrive in a fast-paced digital world. Here’s a brief overview:
TCB reduces IT maintenance costs while optimizing in demand resources scalability. We prioritize data security during and after cloud migration while ensuring rapid cloud app deployment.
TCB is proficient in effective data storage, processing, and analysis to help protect data infrastructure and make data driven decisions.
TCB delivers AI solutions that feature context-based personalization, speech pattern recognition, predictive analysis, and customer service automation.
It uses pre-trained ML models for natural language processing, root cause analysis, data-based forecasting, predictive maintenance, operations optimization, etc.
TCB provides advanced solutions for complex data analytics tasks such as operational intelligence, facial recognition, ecommerce personalization, etc.
TCB ensures the immunity of IT environments and assets to outsider and insider cyber threats.
TCB consistently monitors emerging technologies to deliver advanced software solutions tailored to each business and industry, providing a roadmap for implementation and subsequent support.
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Additional Resources
How Much Does It Cost to Hire an IT Consultant?
What Do IT Consultants Do?
Why Hire IT Consultants for Your Business?
- Digital Transformation: Businesses are increasingly leaning towards digital solutions, with more than 53% of all technology investment expected to be allocated towards digital transformation by 2023.
- IoT Management: The number of connected devices is expected to exceed 8 billion in 2023 which requires companies to constantly maintain and manage these devices and their connections.
- Cloud Computing: Investments in cloud initiatives are expected to surpass all other enterprise IT spending through 2022 and beyond which makes cloud integration a critical element of any business.
- Big Data Analysis: 83% of enterprise executives believe in the power of big data analytics in enhancing setting goals and making data driven business decisions.
- Artificial Intelligence: It’s estimated that by 2024, 80% of emerging technologies will be built on a foundation of AI.
- Mobile Optimization: Given that around 52% of global web traffic comes from mobile phones, it’s critical to optimize IT infrastructure for mobile.
- Cybersecurity: As 68% of business leaders report increasing cybersecurity risks, IT consultants can ensure robust protection measures.
- Augmented Reality (AR): AR is quickly outpacing virtual reality (VR) and may soon dominate this niche market, necessitating expert guidance in its implementation.
What Different Types of Services Do IT Consultants Offer?
- Strategy Consulting: Involves creating a comprehensive, long-term plan outlining how technology will support and drive the business goals.
- Architecture Services: These services focus on designing guidelines and structures to build IT systems that support various business operations.
- Implementation Services: Oversee the execution of the IT plan, ensuring that technology systems and strategies are effectively put into action.
- Systems Integration: Ensures different parts of the IT system are connected and function seamlessly together to deliver optimal business performance.
- Data Analytics: Captures, processes, and analyzes data to generate actionable insights that can inform business decisions.
- Security Consulting: Develops strategies to prevent unauthorized access to hardware, networks, and data, while ensuring systems adhere to compliance standards.
- Software Management: Involves planning and leading software projects, including the scheduling, tracking, and delivery of software solutions.
- Enterprise Resource Planning (ERP) Services: Assists in choosing and managing the software used for daily business activities including accounting and project management.
- Infrastructure Planning: Identifies the best hardware and software tools in addition to personnel resources required to maintain efficient business operations.
- Risk Assessment: Focuses on identifying cybersecurity threats and assessing their potential damage to a business in order to prevent security breaches before they happen.
- Disaster Recovery Planning: Designs and implements strategies to respond to the unexpected including cyberattacks, power outages, or IT infrastructure failure.
- Migration Services: Facilitates the secure transfer of data and software from legacy infrastructure to the cloud.
- Network Design: Designs and implements the IT network to ensure secure data flow across the organization.
These services are provided by TCB’s IT consultants to help businesses navigate their digital journey effectively and address their unique technology needs and challenges.
What is the Difference Between IT Consulting and IT Services?
Partnerships / Certifications
Other Services Offered
Cloud Security
If your organization utilizes a cloud-based infrastructure or intends to, our cloud security services can integrate security best practices to prevent cyber security risk assessment threats. Not only will your cloud deployment become more secure, but your staff and IT leaders will also become better trained to handle and mitigate situations that may arise over time.
Incident Response
Unfortunately, cybercrime can happen to any organization at any given moment. However, with the right protocol in place to handle and resolve the threat, the affected organization can save time and money they may have lost due to a breach or other stoppage. Our incident response services will guarantee your organization securely manages any active cyber threat.
Network Assessments
Network assessment services provide organizations with a clear understanding of their entire network and where it needs attention or whether it should be upgraded. TCB, Inc. conducts full network assessments to analyze all systems, devices, software and other aspects of the infrastructure while offering recommendations to improve the overall functionality and security.
Network Monitoring
While your network and its systems should be monitored 24/7 to prevent potential outages or cyber threats, your IT staff likely does not have the time to constantly monitor all devices across its network. With TCB, Inc., you can entrust in our network monitoring services to maintain a 100% uptime while avoiding any risks that may cause it to stop running.
Penetration Testing
Many organizations are inherently prone to network vulnerabilities due to a lack of third-party testing and network support. Penetration testing, also referred to as “ethical hacking,” enables organizations to understand where the risks in their network are present to strengthen cybersecurity measures and verify there are no unauthorized entry points into the network.
Cyber Risk Management
If your organization requires assistance with identifying its cybersecurity risks, TCB, Inc. can help through cyber risk management services. These services allow business owners and their employees to improve their cyber decision-making and understand what risks they may inevitably face in order to better detect and mitigate potential cyber threats.
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